How to redeem

If you are lucky enough to have received a Lewis Partnership gift voucher then there are just a few things you need to know about the redemption process.

  • All Lewis Partnership gift vouchers have a unique voucher code which can only be redeemed once at one Lewis Partnership venue
  • Lewis Partnership gift vouchers are non-refundable and non transferable
  • The Lewis Partnership gift voucher cannot be exchanged for cash
  • The Lewis Partnership gift voucher is valid only for the product described and cannot be exchanged for other products
  • The Lewis Partnership cannot be held liable for lost/stolen gift vouchers
  • Lewis Partnership monetary vouchers are valid for use at any Lewis Partnership property against any Lewis Partnership product
  • All Lewis Partnership dining, accommodation and products are subject to availability, so to avoid disappointment when using your gift voucher please ensure you book in advance
  • When making a booking in our hotels or restaurants, please mention at the time of booking that you will be paying with a Lewis Partnership Gift Voucher
  • Please present your gift voucher upon arrival at the designated Lewis Partnership property
  • Lewis Partnership Gift Vouchers are valid from 12 months from the date of purchase

 

IMPORTANT: THE SWAN HOTEL REDEMPTION

The Lewis Partnership are no longer owners of The Swan Hotel, Stafford and as such The Swan are unable to accept any Lewis Partnership gift voucher redemptions from 25th June 2018.

 If you have a gift voucher you would like to redeem, and it is within its validity period, we offer you the following options:

  • The Swan, Stafford gift vouchers can be redeemed at other Lewis Partnership properties: The Moat House, Acton Trussell; The Dog & Doublet, Sandon; The Red Lion Bradley; The Bank House, Hixon.  Please contact the property of your choice to make your booking and let us know that you have a Swan voucher to redeem.  (hyper links to each property)
  • The value of the voucher can be used against other products at any of our properties if the new venue of your choice does not offer the same goods or services.
  • If you do not wish to visit any of our other venues then we are also able to offer a full refund of the original purchase price of the vouchers.

 If you have any queries, or if we can help in any way please contact us at info@thelewispartnership.co.uk or call 01785 712217